Job: OPERATION MANAGER (National Position)


OPERATIONS MANAGER (National Position)

Workforce development is crucial for Timor-Leste’s economic growth and sustainability. The Government of Timor-Leste is committed to improving human capital in Timor-Leste in both the public and private sectors and at all levels of qualification from vocational to tertiary. With a large increase in the available workforce each year, increasing skills in targeted areas is critical to leveraging economic opportunity and meeting the nation’s service delivery and economic expectations.

The Australian Government’s aid policy – promoting prosperity, reducing poverty, enhancing stability – underscores the importance of a skilled population for the growth of an economy. In particular, it states that Australia will prioritise skills for growth, by improving access to quality assured technical education and training, which matches the needs of the private sector.  The new Workforce Development Program Timor-Leste (WDPTL) will support these objectives through three Components: Australian Scholarships and Alumni support (SAS), Skills Development and Employment (SDE); and Human Resource Development activities for emerging priorities to provide a range of technical and grant assistance including evaluations and designs for a new English language program, Australia-Timor-Leste English Language Program (ATELP).

WDPTL is seeking an OPERATIONS MANAGER to be responsible for managing the WDPTL’s support services, including country compliance, communications, monitoring and evaluation (M&E), security, information and communication technology (ICT), and procurement; and in liaison with the WDPTL Finance and Office Manager support the management of logistics, human resources and administrative support. Ensuring organisational effectiveness, efficiency, appropriate allocation of resources, and plan for and oversee the day-to-day operational requirements of WDPTL activities.

Essential Selection Criteria

Bachelor’s degree in Project Management, Business Administration, Logistics or similar with at least five (5) years’ experience in the management of projects and operations

Strong corporate services skills and experience including budget development and oversight, human resource management, compliance, procurement and logistics

Ability to develop and/or review, improve, disseminate and monitor policies and procedures, and high level proficiency in Word, Excel and other Microsoft programs including SharePoint

Strong inter-personal, inter-cultural skills, stakeholder engagement and customer service skills; and a collaborative management style

Proven experience in supervising locally engaged staff in a developing country context, with the ability to mentor, coach, lead, develop and evaluate staff and the ability to share knowledge and skills in order to build capacity of team members

Ability to protect confidential information, multi-task and work under pressure; and to work independently / with a low level of supervision and as a part of a team when required

For the position’s full Terms of Reference please email our recruitment partner/agent or

How to Apply

If you are interested, please submit the following:

  1. A written response of no more than 3 pages to the six (6) Essential Selection Criteria above; and,
  2. Curriculum Vitae (CV)

To the Konnekto Office at:   02-24 Level 1 Landmark Plaza, Fatuhada, Dili, Timor-Leste

Or email your application to BOTH or

Applications close at 5 p.m. (GMT+9) on Tuesday 28th March 2017. Late applications will not be considered, only successful applicants will be contacted for interviews


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